Do you still believe that treatments and services alone will keep your business afloat? Retail plays a crucial rule in generating profits; a successful business should aim for a 50:50 services to retail split. Every one of your customers has skin to care for, and if they are not buying homecare products from you, they are buying from someone else. The HAPPY Retailing workshop will show you how to maximize every opportunity available, by learning a conversation structure called HAPPY to help you retail effectively. It is an acronym for the key steps that are simple and easy to remember and will help your retail sales soar! This new approach uses a framework developed by Dermalogica retail experts that removes all barriers, is totally flexible, and most importantly will make everyone HAPPY!
A $25 no-show fee will be incurred for all classes not attended without 48 hours’ notice of cancellation.
***Please print and bring a student workbook to class with you. Student workbooks can be found here.***
Tools Needed: Notebook, pen, student workbook.